BSW Timber has landed several industry awards, as the largest sawmiller in the UK goes from strength to strength.
After scooping two awards at the Jewson 2021 Supplier Conference & Dinner in Birmingham, BSW Timber followed up with another trophy at the Wood Protection Association (WPA) 2022 Awards and Conference.
At Jewson’s belated awards – cancelled in 2021 due to the Covid-19 pandemic – BSW Timber scooped gongs for ‘Best Overall Supplier of the Year’ and ‘Best Sales Support of the Year.’
The awards were presented in front of 300 supplier partners and Jewson employees at the Hilton Metropole in Birmingham, and Neil Horton, sales director for national accounts, said the two wins encapsulated the hard work carried by the BSW Timber team over the past two years.
“We are honoured to receive these awards which we feel reflect the efforts of the entire BSW sales and operations teams as we’ve strived to support Jewson in their sales growth strategy," he said.
“We worked collaboratively with the category team to react to the unprecedented demand throughout the pandemic to ensure branches received the support they needed.”
Nadine Matthews, Managing Director at Jewson, heaped similar praise on supplier partners, who all supported the merchanting business and "did so much to help our customers get the materials they needed to keep construction moving in 2021 – a truly unprecedented year".
On BSW specifically, Nadine said: “We were delighted to have awarded BSW Timber our Supplier of the Year for 2021 in our recent Supplier Awards. They went above and beyond to help our colleagues and customers.
“They provided excellent communication, with regular updates on product availability, and developed great relationships across our branch network to help keep product moving, including for increasing deliveries on Saturdays to help meet demand. Above all, BSW offered a customer-first attitude to find the right solutions for our customers. Thank you and congratulations.”
Industry-leading customer interactions landed BSW Timber the ‘Best Sales Support Award’, with Jewson highlighting ‘regular clear communication on stock shortages’ during the material crisis, which allowed Jewson to advise customers of any delays. BSW was also recognised for ‘training support to employees’ and ‘excellent working relationships with housebuilder hubs and teams’.
At the WPA Awards, held at the Windmill Hotel, Coventry, BSW Group Marketing Manager James Brennan collected the Trader of the Year Award on behalf of BSW Timber. The recognition was a just reward for BSW’s ‘outstanding customer service, marketing initiatives and good trading practice’.
“The WPA Trader award marks out companies who are specialists in wood preservation and in the production of treated wood products,” said WPA Director Gordon Ewbank. “In this case, BSW’s Big Book marketing programme, which includes essential and clear information on how to specify and use treated wood, pushes the customer service bar still higher in our sector. Well done to all concerned.”
It is the third year running that BSW Timber has collected a WPA award, having claimed the Treated Wood Campaign Award last year, and the Innovation Award for IRO Timber in 2020.