Leading machinery supplier, Daltons Wadkin, has expanded its engineering support and training services to cover edgebanders from the likes of SCM, Felder, Homag, Holz-Her and more.

To help ensure consistent quality and reliable output from any edgebander, four key areas need regular attention: servicing, setup, tooling and training. To this end, Daltons Wadkin has developed a unique offering of tiered services designed to address these critical aspects.

Stage 1: Service – this includes electrical, pneumatic and mechanical checks to ensure the correct and safe operation of the machine. Cleaning of air filters, motor fans, tracks and drive gears. Greasing of linear bearings, checking glue pot condition and other critical points. Identifying/advising of any parts, which for any edgebander are absolutely vital to limit downtown and prevent breakdowns.

Stage 2: Setup – with the current tooling inside the machine Daltons Wadkin takes a step-by-step approach to the setup of an edgebander for all materials being edged. Focusing on pre-milling adjustment, glue application, deflection on all units, ensuring a consistent finish, end trimming saw adjustment for both flush and angled cuts, rough and fine trimming adjustment, corner round set up including pressures/speeds, setting up the radius scrapers to give a smooth radius, finally making sure the glue scrapers, buffers and spray units are giving the best finish possible.

Stage 3: Tool Change – probably the most important one of all, changing the tooling following a service and set-up is what keeps the finishing quality high. This includes changing the pre miller blocks (or tips), end trim saws, rough and fine cutter tips, corner round profile tooling (or multi-radius), radius scrapers, glue scrapers and buffer pads. After all the tooling is changed, the units are set up giving a perfect finish, radius with no chatter marks and smooth corners.

Stage 4: Training – for novice and experienced learners focusing on key functions of the machine, correct setting, adhesive identification, correct tooling set up, safe working practices, identifying hazards, troubleshooting advice and full practical assessment.

“Edgebander servicing needs a specialist approach”, enthuses Daltons Wadkin service director, Cliff Sharp. “Our staged support package allows us to work with customers, addressing their specific needs while aligning to a strict protocol so nothing is left to chance.”

As with all service visits carried out by Daltons Wadkin, customers can expect a detailed report of work completed with any recommended remedial work. Service reports are stored in a secure cloud platform along with any breakdown reports, building up a historical maintenance record for their equipment.

“Thanks to our unwavering dedication to customer support and aftercare, the demand on our service department continues to grow year on year,” continues Cliff. “As a company, we prioritise keeping pace with customer requirements and exceeding expectations.

“We are continually investing in new talent, expanding our regionally based team of mechanical and electrical engineers, while continuing the training and development of existing staff.”

In keeping with this continuous pursuit of excellence, Daltons Wadkin has proudly announced the addition of Shaun Hill to its expanding service department. With a wealth of experience under his belt, Shaun isn’t a newcomer to the woodworking machine arena. From his initial training as an apprentice with SCM UK, Shaun has since garnered substantial expertise. From working on entry-level machines to handling the complexities of fully automated, NC-controlled single and double-sided edgebanders, Shaun can apply his skill set to the majority of makes and models in the industry.

“Following our recent appointment as SCM dealer, we have seen a surge in edgebander sales,” explains MD, Alex Dalton. “It is therefore imperative that we bolster our service team to help ensure seamless support for our ever-growing customer base”.

On his new journey with the company, Shaun shared: “I am delighted to be working with such a well-established family company. The focus that Daltons Wadkin puts on support is refreshing, and I am looking forward to meeting a new customer base.”

Shaun is the first of two edgebander specialists joining the Daltons Wadkin team this autumn. The future indeed looks bright, and its customers can expect nothing short of excellence in its service offerings.

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